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All About the Service Hub

The Service Hub is your central point of access for everything related to the fuentis Suite – especially for building and operating an ISMS according to ISO 27001 or BSI IT-Grundschutz.

Understanding the User Interface

Section titled “Understanding the User Interface”

fuentis Suite 4 - User Interface

The fuentis Suite consists of seven main areas:

1. Module Display / Homepage
Your personalized homepage with widgets for quick access to relevant information.

2. Global Search & Filter
Full-text search across all items in the fuentis Suite with advanced filter options.

3. Service Hub Menu
Access to guides, quick-start materials, and knowledge on key topics.

4. Main Navigation
Access to individual modules such as ISMS, BCMS, or Support Modules.

5. Settings
Change language, activate dark mode, edit profile, change password, enable 2FA.

6. Module Navigation
The blue sidebar provides navigation for individual module functions (such as risk analysis or gap analysis).

7. Scope Navigation
Switch between scopes and security objects with search and filter functionality.

What is a GRC/ISMS Tool?

Section titled “What is a GRC/ISMS Tool?”

Imagine your organization is like a castle you want to protect. To do this, you need:

  • Overview: What needs to be protected?
  • Assessment: What threats exist?
  • Plan: Which measures will help?

The fuentis Suite supports you as an integrated GRC system with:

  • Governance: Clear responsibilities and rules
  • Risk: Systematic identification and assessment of risks
  • Compliance: Proof of compliance with regulatory requirements

A Pragmatic Starting Point

Section titled “A Pragmatic Starting Point”

1. Start Analog
Take a moment to think and outline the framework:

  • What should your ISMS cover?
  • What is your initial scope?

2. Create a Scope
Example: “We start with the Hamburg site including data center and cloud connection.”

3. Use Demo Environments
Open one of our demo environments to learn, e.g.:

  • ISO – AutoPart Solutions AG

Next Steps

Section titled “Next Steps”
  1. Work through the quick-start guide
  2. Create a test project or open a demo environment
  3. Contact support if you have questions

Help & Support

Section titled “Help & Support”

Service Desk

If you have questions or run into issues:

  • Use the support button in the tool
  • Reach out to our experts

We are happy to support you in getting started and in structuring your information security management.